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Service

Maintenance & Support

Ongoing care that keeps your site fast, secure, and current — so you can focus on running the business.

Overview

What this engagement covers

Launching is the beginning, not the end. Our maintenance retainers keep your site secure, performant, and up to date — covering everything from dependency upgrades and monitoring to small feature requests and content changes.

What you'll get

  • Security patches and dependency upgrades
  • Uptime, performance, and error monitoring
  • Monthly performance and SEO health reports
  • Priority bug fixes and small feature requests
  • Backups and disaster-recovery planning

Maintenance & Support

MarvWebDesign service

Questions about this service

What clients usually ask us

What's included in a maintenance retainer?

Retainers include monitoring, security and dependency updates, monthly health reports, and a bank of hours for fixes and small enhancements. Larger feature work is scoped separately.

Can you support a site you didn't originally build?

In most cases, yes. We start with a technical audit to understand the codebase and infrastructure, then propose a support plan based on what we find.

How quickly do you respond to urgent issues?

Retainer clients get priority response times for critical issues — typically within a few hours during business days, with emergency coverage available for production-down incidents.

Keep exploring

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Let's work together

Ready to talk about maintenance & support?
Start growing faster.

Share a few details about your project and timeline — we'll follow up with honest thoughts on scope, approach, and what it would take to get started.

Free consultation · No commitment required